IT Support Services for Small and Medium Sized Businesses
By using a dedictaed support ticketing systems and a team of world class technical remote support and on-site engineers, we aim to resolve issues at a fast response rate and resolve the issues in a timely manner.
Direct line to our dedicated IT Support line helpdesk to ensure that your enquiry is dealt with efficiently.
We have a dedicated remote technical support team that handles initial issues backed by our team of on-site engineers.
We have four levels of urgency to our support tickets, the highest being critical, which ensures that our team prioritise any critcal/urgent matters/
We have a team of on-site engineers that are availble on-site to deal with any issues that cannot be handles by our remote team .
We use a dedicated support ticketing system that ensures that all enquiries are deal with in a timely manner until resolved.
Dedicated account manager that oversees your account ensuring you have that personal service to deal with your support and account queries.