We can fix most IT difficulties by connecting remotely to your computer with remote IT support. It means we can access your computers remotely to perform maintenance and support without having to be present in the room. We take control of the machine we’re servicing once we’re connected and conduct whatever tasks are required, such as installing updates or resolving problems. With the exception of a computer not turning on, hardware failures, and internet connectivity issues, we can resolve most IT issues via remote connection.